GoldBet888 is committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our platform.
When you register or interact with GoldBet888, we may collect the following information:
- Personal Identification Information: full name, date of birth, email, phone number, residential address, and ID or passport details.
- Account Information: username, transaction history, betting activity, wallet or bank details.
- Device & Technical Information: IP address, browser type, device ID, operating system, location data, and cookies.
- Communication Records: chat logs, customer support conversations, and email correspondence.
- Marketing Data: user behavior on the site, bonus claim history, and campaign interactions.
We use your data to:
- Create and manage your GoldBet888 account.
- Process deposits, withdrawals, and verify ownership of payment methods.
- Monitor betting activity to prevent fraud, syndicate play, or policy abuse.
- Provide personalized promotions, bonus eligibility, and loyalty rewards.
- Send important service notifications, including changes to terms or security alerts.
- Comply with legal, regulatory, and anti-money laundering (AML) obligations.
We do not sell or rent your personal data to any third party. We may disclose information only in the following situations:
- To authorized payment processors, platform providers, and affiliated marketing tools.
- When legally required by regulatory bodies or financial institutions.
- To enforce our Terms & Conditions, investigate abuse, or protect our business interests.
We implement industry-standard security protocols to protect your data, including:
- Encryption of sensitive data (such as passwords and wallet information).
- Firewalls and intrusion detection systems.
- Access controls to ensure data is only accessible to authorized personnel.
- Regular system audits and data breach prevention practices.
Our platform uses cookies to enhance user experience and analyze site traffic. By using GoldBet888, you consent to the use of:
- Session cookies for login and security purposes.
- Tracking cookies to understand usage patterns and support promotional campaigns.
You may disable cookies via your browser settings; however, this may affect platform functionality.
We retain user data for as long as necessary to meet legal, operational, and transactional requirements. Inactive accounts may be purged or archived after six months of inactivity, in line with our Terms & Conditions.
As a user, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of data, where this does not conflict with legal or AML obligations.
- Withdraw marketing consent at any time.
Our platform may contain links to third-party websites or services. GoldBet888 is not responsible for their privacy practices. We encourage all users to review the privacy policies of any external sites they visit.
GoldBet888 may update this Privacy Policy from time to time. Significant changes will be communicated via platform notifications or email.
For any questions or data-related requests, please contact our support team:
Email: [email protected]
Live Chat: Available 24/7
WhatsApp / Telegram: Listed on our contact page
